FAQ
At Nūūtro, we often receive questions from new clients curious about our regenerative therapies and how to begin their personalised wellness journey. To make things easier, we’ve compiled answers to some of our most frequently asked questions below.
If you don’t see your question here, feel free to get in touch with our team. We’re always happy to help or guide you through the next steps.
Frequently Asked Questions (FAQ)
What therapies are available at Nūūtro Clinic?
Nūūtro Clinic in London offers a wide range of integrative and regenerative therapies designed to support healing at the root level. Our therapies fall into three main categories:
- Infusion Therapies (IV Therapy, UV IV with Ozone, EBO2)
- Peptide Therapies (Injectable & Oral Bioregulators, Cerebrolysin)
- Integrative Medicine (Functional Health Assessments, Ozone Therapy)
Explore the full range of treatments we offer on our Therapies Page
Do I need a referral from a GP or specialist?
No referral is required. Nūūtro is a self-referral clinic, which means you can contact us directly to begin your wellness journey.
If needed, we’re happy to collaborate with your GP or existing healthcare providers to ensure continuity of care.
How do I book an appointment at Nūūtro Clinic?
Booking your appointment is simple! You can:
Email: info@nuutro.co.uk
Whatsapp: +44 739 222 7735
Fill out our online contact form to request a consultation
Appointments are available:
Monday to Friday: 9am – 8pm
Saturday & Sunday: 10am – 5pm
Can I have a consultation before starting therapy?
Yes. We offer phone consultations with a member of our clinical team to help guide you through the best options for your health goals.
As an appointment-led clinic, consultations are not held in person, but we’re happy to connect you with the appropriate practitioner by phone ahead of your first visit.
Where is Nūūtro Clinic located and how do I get there?
Nūūtro Clinic is located at:
58 South Molton Street, Mayfair, London, W1 5SL
We’re just a short walk from Bond Street Underground Station, making us easily accessible by public transport from across Central London. For a map and detailed directions, visit our Contact Page
Is there parking nearby?
South Molton Street is pedestrian-only, but paid parking is available nearby, particularly around Brook Street and other streets in the Mayfair area. Please note that parking can be limited, so we recommend checking availability in advance or using a taxi/Uber where possible.
What should I expect during my first visit?
Before your first session, you’ll complete a detailed medical history questionnaire, which our clinical team will review thoroughly. If we identify any concerns that may prevent us from proceeding, we’ll contact you ahead of your appointment.
On the day of your visit, you can expect:
- A warm welcome in a calm, comfortable environment
- A review of your medical history by your clinician
- A clear explanation of your therapy, including what to expect during and after the session
- Time to ask any final questions
- Treatment is delivered with close attention to your comfort and safety
If you’d like to speak with a member of our clinical team before booking, we’re happy to arrange a phone consultation.
How should I prepare for my therapy session?
Preparation varies slightly depending on the therapy you’re receiving, but the following general guidelines can help you get the most out of your session:
- We recommend staying well-hydrated the day before and on the day of your appointment especially for IV infusions, EBO2 Therapy, and Ozone Therapy.
- Please have a balanced, nutritious meal beforehand, particularly if you’re scheduled for Ozone or EBO2 therapy, to help regulate your blood glucose levels.
- We suggest wearing comfortable clothing, ideally something with loose sleeves or a roll-up top, that allows easy access to your arms.
- If you’re scheduled for Ozone or EBO2 therapy, please let us know in advance if you’re experiencing any active bleeding such as a menstrual period, nosebleeds, cuts, or haemorrhoids as these treatments involve the use of heparin (blood thinners).
- For certain therapies, we may provide tailored pre- and post-treatment guidance via email after your booking.
If you’re unsure about anything, please don’t hesitate to contact our team.
Do you offer at-home treatments?
Yes, we offer select treatments at home for clients based in London and the surrounding areas. This includes IV Therapy and certain Peptide protocols.
Please contact us to discuss availability, suitability and how to arrange your at-home visit.
Are Nūūtro’s therapies safe?
Yes. All treatments at Nūūtro are administered by trained professionals using safe, evidence based protocols. Patient safety is our top priority, and each therapy is carefully tailored to your individual needs and closely monitored throughout.
We are committed to sourcing only the highest quality ingredients for all our therapies:
- Our peptides are sourced from an FDA-approved lab in Las Vegas, USA, known for using only the purest ingredients. Jessica, our peptide therapy expert, has personally visited the facility and met with both the owner and COO to verify the lab’s standards and integrity. All peptides undergo rigorous third-party testing to ensure quality, potency, and purity.
- Our IV infusions are made from pharmaceutical grade compounds sourced from a leading German pharmacy. They contain no preservatives, additives or GMOs ensuring optimal purity, bioavailability, and safety.
Get a glimpse into our partner lab and peptide sourcing standards here
Every stage of our therapeutic process, from sourcing to delivery, is designed to prioritise your safety, wellbeing and results.
Are your therapies suitable for people with chronic illnesses or autoimmune conditions?
Yes. Many of our clients live with chronic or complex conditions, and our therapies are designed to be supportive, restorative, and carefully tailored to individual needs.
We always review your medical history to ensure each treatment is appropriate, safe and aligned with your overall health goals.
Can I continue my supplements or medications while receiving treatment?
In most cases, yes. During your intake, we’ll ask you to provide a list of your current supplements and medications to ensure there are no interactions.
If needed, your practitioner may recommend temporary adjustments to support treatment safety and optimise your results.
How many sessions will I need?
The number of sessions depends on your individual health goals, current condition, and the type of therapy. At Nūūtro, we take a personalised approach to wellness, meaning no two plans are exactly the same.
During your consultation, your practitioner will assess your needs and recommend a tailored treatment plan, including frequency and duration.
Can I combine different therapies for better results?
Absolutely! Many clients benefit from combining treatments such as IV Therapy, Ozone Therapy and Peptide Therapy.
Your practitioner will recommend an integrated treatment plan tailored to your individual health goals for the best possible outcomes.
Does Nūūtro offer lab testing or diagnostics?
Yes. We offer in-depth functional medicine lab tests to evaluate key health markers and gain a deeper understanding of your health.
These results allow us to design personalised protocols that address the root causes of your concerns. Lab testing is available as part of our functional medicine approach.
You can explore the different lab tests we offer here
How can I stay informed about new treatments and promotions at Nūūtro?
Stay connected with Nūūtro by:
- Following us on Instagram and Facebook for daily wellness tips and clinic news
- Visiting our Health Library for expert articles and treatment insights
- Subscribing to our email list to receive exclusive promotions, new therapies and upcoming events
Still have questions? Contact us directly for further support.